Privacy Policy of Stake Casino UK

This is the Privacy Policy of the owner and operator of Stake. It explains how casino Stake UK collects and manages personal information arising from your membership, your use of casino-stake.org.uk and any related pages, websites or mobile applications owned or operated under the Stake brand, or whenever we otherwise interact with you. We are committed to protecting your personal information and processing it in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and this Privacy Policy.

1. Website Use

By using the Website, you acknowledge the terms of this Privacy Policy. casino-stake.org.uk may review and update this Privacy Policy from time to time by publishing a revised version on the Website. Changes will take effect when they are posted unless otherwise stated. This Privacy Policy does not apply to third-party websites linked from the Website and over which casino-stake.org.uk has no control.

2. Personal Information

The types of Personal Information that casino-stake.org.uk may process about you include:

Name
Email Address
Personally Submitted Preferences
Date of Birth
Country of Citizenship
Physical Address
Identification Number
Government Issued Identification
Location Data
Device Information
IP Address
Data related to the use of our Services and products as deposits, withdraws, wagers, VIP status, Affiliate ID, among others
Data related to the enforcement of our Terms of Service and Policies. For further details, please refer to the relevant documents, which can be accessed here:
Terms of Service
AML Policy

The Company collects, or may collect, such information through methods including:

Data input during account registration processes
Communications with Customers
Data provided or created when you use our Services and products
From third-party data providers, in accordance with the terms set forth in this Privacy Policy, in our Terms of Service, or in our policies

3. Data Processing Purposes at Stake Casino

casino-stake.org.uk will process your Personal Information lawfully, fairly and transparently for the operation of its online gambling services and for the following purposes:

For know-your-customer (KYC) identity verification.
If you choose to subscribe to casino-stake.org.uk’s marketing communications.
To process your application to become a Member of casino-stake.org.uk or any managed subdomains.
To provide and improve services to you as a Member.
To identify you as a Member and authenticate your identity for security purposes and to comply with our legal obligations.
To maintain your Member account.
To upgrade and enhance your experience within the website or over the telephone, or to tailor or develop information, services or products to suit your needs which may include market research and conducting Promotions.
To tell you about our products or services that we think may be of interest to you by communicating with you via email, SMS or telephone.
To create aggregated data about Members through demographic profiling and statistical analysis, and to support the efficient operation of casino-stake.org.uk’s business.
To respond to your questions, comments, or requests.
To determine Members’ liability for any taxes that may apply.
To comply with casino-stake.org.uk’s contractual, legal and statutory obligations.
To take appropriate action if casino-stake.org.uk has reason to suspect unlawful activity or serious misconduct relating to our functions and activities.
To establish, exercise or defend any legal claims.
To enforce our Terms of Service and Policies.
To provide benefits related to our VIP programme, as well as other campaigns and benefits offered by casino-stake.org.uk or any managed subdomains.
To manage job applications.

If you do not provide casino-stake.org.uk with the Personal Information we request, we may be unable to process your application to become a Member, provide you with our services or respond to your enquiry or complaint.

By using casino-stake.org.uk, becoming a Member or otherwise providing casino-stake.org.uk with Personal Information, you acknowledge that casino-stake.org.uk may collect, use, process and disclose your Personal Information for the purposes and on the lawful bases described in this Privacy Policy.

4. Direct Marketing and Opting Out

Where permitted by law, we may use your Personal Information to tell you about products, services or promotions that casino-stake.org.uk believes may be relevant to you. We may contact you by email, SMS, telephone or post. You can withdraw your consent or opt out of marketing at any time by using the unsubscribe option in a message or emailing [email protected]. We will process your request as soon as reasonably practicable.

We may still contact you about the management, security and administration of your casino-stake.org.uk account. These service communications may be sent using the contact details provided during registration and are not affected by your marketing preferences.

5. Management and Sharing of your Personal Information

casino-stake.org.uk will take reasonable steps to ensure that the Personal Information it collects, uses or discloses is accurate and stored in a secure environment accessible only to authorised persons. We retain Personal Information only for as long as necessary to fulfil the purposes for which it was collected, provide our Services, resolve disputes, establish legal defences, conduct audits, pursue legitimate business purposes, enforce our agreements and comply with applicable law.

casino-stake.org.uk may share or disclose Personal Information to provide our Services, enforce our Terms of Service and policies, and protect or defend our rights and interests, particularly in the following cases:

Within our Group: References to the “Group” include casino-stake.org.uk, related pages or websites under the Stake brand, and any mobile or tablet applications owned or operated by us.
To our service providers and third-party partners: We may use third-party service providers to deliver our Services or products and may need to share Personal Information with them. casino-stake.org.uk will take reasonable steps to ensure that Personal Information is protected and processed in accordance with this Privacy Policy and applicable data protection law.
For legal or regulatory reasons: In certain circumstances, we may be required to disclose your Personal Information in response to lawful requests by public authorities.
In the event of a business sale or restructuring: If the ownership of all or part of our business changes or if we undergo a reorganization or restructuring, we may transfer your Personal Information to the new owner or successor company so that we can continue to provide the Services requested.

Whenever we share Personal Information, we will do so lawfully and with due regard to your privacy. casino-stake.org.uk will securely delete or anonymise Personal Information when it is no longer required for a purpose permitted under this Privacy Policy or for our legal or operational obligations.

6. Security of Personal Information at Stake Casino

No transmission of data over the Internet is completely secure. Although casino-stake.org.uk cannot guarantee the security of information transmitted to us, once it is received we will take reasonable steps to protect Personal Information against misuse, loss and unauthorised access, alteration or disclosure. These measures may include password-protected systems, controlled database access and Secure Socket Layer (SSL) technology. We may contact you electronically regarding security, privacy and administrative matters relating to your use of the Services.

casino-stake.org.uk’s employees, agents and contractors are required to maintain the confidentiality of Members’ Personal Information and gambling behaviour. Information posted publicly or shared through social media, forums or chat rooms may become public information. casino-stake.org.uk cannot guarantee the security of information disclosed in this way.

We take seriously the responsibility to exclude children from access to our services. We will not accept their information for the purposes of opening a wagering account. It is however, ultimately the responsibility of parents or guardians to monitor their children’s Internet activities including where appropriate by using Internet screening software.

Remember to always log out of your account when you have completed your time on the website. This is particularly important if you share a computer with another person. You are responsible for the security of and access to your own computer, mobile device or any other handset used to access the website.

Ultimately, you are solely responsible for maintaining the secrecy of your username, password and any account information. Please be careful whenever using the Internet and our website.

7. Your Data Protection Rights

Subject to the UK GDPR and the Data Protection Act 2018, you may have the right to request access to your Personal Information, correction of inaccurate data, erasure, restriction of processing, data portability or objection to certain processing. You may also withdraw consent at any time where consent is the lawful basis for processing. These rights are not absolute and may be limited where an exemption or another legal obligation applies.

You can submit a request through the “Settings” section of the Website or by emailing [email protected]. We may ask you to verify your identity before responding. We will respond within the period required by applicable data protection law and will explain in writing if we cannot comply with all or part of your request.

8. Delete Personal Data

You may ask casino-stake.org.uk to delete your Personal Information where there is no longer a lawful reason to process or retain it. The right to erasure is not absolute, and we may retain information where required by law, regulatory requirements, fraud-prevention measures or the establishment, exercise or defence of legal claims. To request deletion, email [email protected].

9. Contact Details

If you have questions, wish to exercise a data protection right or want to complain about how your Personal Information is handled, contact us at [email protected] or through the Website’s customer support chat.

10. International Data Transfers

Personal Information may be transferred to, processed in or stored in countries outside the United Kingdom. Where required, we will use an appropriate safeguard recognised under UK data protection law, such as an adequacy regulation or approved contractual protections. We will take reasonable steps to ensure that transferred information remains protected in accordance with applicable law.

11. Legal Basis for Processing

For the purposes of the UK GDPR and the Data Protection Act 2018, casino-stake.org.uk processes your Personal Information on one or more of the following lawful bases:

Performance of a Contract: casino-stake.org.uk needs to process your Personal Information to perform a contract with you or take steps at your request before entering into a contract.
Legitimate Interests: casino-stake.org.uk may process your Personal Information for legitimate business interests where those interests are not overridden by your rights and freedoms.
Consent: In some cases, casino-stake.org.uk relies on your consent. You may withdraw that consent at any time.
Compliance with Legal Obligations: casino-stake.org.uk may process your Personal Information to comply with legal and regulatory obligations.

12. Supervisory Authority

If you are in the United Kingdom, you have the right to complain to the Information Commissioner’s Office (ICO) if you believe that your Personal Information has been processed unlawfully. We encourage you to contact us first so that we have an opportunity to address your concerns. Information about making a complaint is available at ico.org.uk.

13. Updates to this Privacy Policy

casino-stake.org.uk may review and update this Privacy Policy from time to time to reflect changes to our practices, services or legal obligations. The current version will be published at https://casino-stake.org.uk/, and changes will take effect when published unless otherwise stated. You should review this Privacy Policy periodically.

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